One afternoon to take your assistant live

Hospitality6 min read

You don't need to know how to write a prompt or touch a line of code. Imagine taking your AI agent live in one afternoon — between batches of pie.

"I'm not technical"

Imagine Giulia. She runs Il Melograno, a 6-room B&B in the countryside, and when she hears about artificial intelligence she thinks what many people think: "that's for big chains, I'm not technical." And yet, one afternoon between 3pm and 4:30pm, while the oven bakes tomorrow's breakfast pie, Giulia takes her assistant live.

The objection we're holding onto

You don't need to write a prompt. In the dashboard there's an AI assistant that writes your agent's instructions simply by chatting with you: you tell it what you want it to do, in plain language, and it proposes the text. You read it, see what changed compared to before, and decide whether to save it — with an Undo button always within reach if you change your mind.

Illustrative scenario

Giulia's afternoon

Scroll to follow, step by step, how Il Melograno goes live.

3:00 PM

Create the agent

Giulia clicks "New agent" and names it Il Melograno. No technical field to fill in.

3:15 PM

The assistant writes the instructions

Giulia chats with the dashboard's AI assistant: "I want it to answer on hours, breakfast and bookings, in Italian and English." The proposal appears in the field, with the differences highlighted and an Undo button. She saves it, with her own click.

3:40 PM

The house rules become the knowledge base

She pastes the house rules — a file she already had ready — into the knowledge base. That's everything the agent needs to know about Il Melograno.

Check-in 2-8pmMedium-sized dogs welcomeBreakfast 8-10amFree parking
4:00 PM

The widget appears on the site

She copies a ready-made snippet from the dashboard into her site — or hands it to whoever built the site — and the chat bubble appears in the bottom right of Il Melograno's website.

ilmelograno-bnb.it
💬
4:30 PM

WhatsApp connected

A guided path, step by step: within minutes the agent is answering on WhatsApp too.

WhatsApp Business number connected
Message template approved
Agent active on the number

That same evening, 9:10pm

Giulia's afternoon ends at 4:30pm. The first real question arrives at 9:10pm, from a guest weighing up a booking: "Do you accept medium-sized dogs?" The agent answers right away, quoting the house rules Giulia uploaded a few hours earlier.

Illustrative scenario

The first real question, that same evening.

Il Melograno · 9:10 PMrivinci
Scrivi un messaggio...

And tomorrow?

If breakfast time changes, she just updates the knowledge base from the dashboard. If down the road she wants to add Telegram or email as channels too, those are switches she can flip whenever she wants. And if Il Melograno grows, the plans grow with it: you start to try it out, and move up a plan when you really need to.

Illustrative scenario

The switches

Website widget

Always visible, from a ready-made snippet you paste once

WhatsApp

Guided setup in a few minutes

Telegram

One more channel, same agent

Email

Requests by email land in the same place

Starter to try it out, Pro and Business as you grow.

Your afternoon

Giulia's afternoon is fictional, used to show how simple it can be. Yours can be real — and by 4:30pm, it can be live too.

Giulia's afternoon is fictional. Yours can be real.

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